Hearing from happy customers is without a doubt one of my favorite parts of my job. It’s awesome enough to be able to make stuff I love and for other people to like it enough to want to buy it. When someone takes the time to get back in touch after they’ve received an order or given a gift, though, it’s simply the icing on the cake.
In the spirit of awesome people giving awesome feedback, I simply had to share this photo from a customer, Paul. Paul’s original order was, sadly, lost in the mail and had to be replaced (Boo. Hiss. I’m looking at you, USPS). It’s always a bummer when that happens and I so appreciate customers who are understanding about delays like that. Anyway, I dispatched a replacement puppet for Paul when it was clear that his original wasn’t going to show up anytime soon, and a few days later received this note and accompanying picture: “I got it! Thank you so much Abbey!! I cant wait to give this to my friend! It is so cute! Thank you again!”
How great is that, right? If something I make (probably while wearing my pajamas and watching Netflix) can make somebody that happy, well, my work is complete.
Thanks for making my whole week, Paul.